Terms & Condition

 

  1. IMPORTANT LEGAL NOTICE!

 

  1. This is a notice outlining the legal terms and conditions that govern the sale of products ("Products") on the website wearall.com ("our site"). Before ordering any Products from our site, please carefully read these terms and conditions along with our Privacy Notice and Terms of Use. Your use of our site signifies that you agree to these terms and conditions, regardless of whether you choose to register with us. If you do not agree with these terms and conditions, our Privacy Notice, or our Terms of Use, please do not use our site.

 

  1. INFORMATION ABOUT US

 

  1. This statement provides information about ZEE FASHION LIMITED, the operator of www.wearall.com. ZEE FASHION LIMITED is a registered company in England and Wales under company number 12497102 with its registered office located at 133 Delaunays Road, Manchester, England M8 4RE. The company's UK VAT number is 373539767 and its email address is info@wearall.com.

 

  1. USE OF THE WEBSITE
    1. You may access most areas of the Website without registering your details with us. Certain areas of the Website are only open to you if you register.
    2. By accessing any part of the Website, you shall be deemed to have accepted this legal notice in full. If you do not accept this legal notice in full, you must leave the Website immediately.
    3. We reserve the right to vary these terms and conditions at any time without notice. If so, the updated version will be posted on the Website, and you will bound by the updated version if you continue to use the Website thereafter. Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on pages of the Website.

 

  1.  LICENCE

    1. Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website are owned by us, our licensors, advertisers, or content suppliers. Except as expressly provided nothing contained herein shall be construed as creating any license or right under copyright, trademark, or other intellectual property rights.
    2. You may store, manipulate, analyse, reformat, and print the content supplied solely for your own personal and non-commercial use. In no event are you permitted to publish, distribute, or otherwise reproduce in any format any of the content or copies of the content supplied to you or which appears on the Website.
    3. Any use of extracts from this Website other than as permitted above for any purpose is prohibited. If you breach any of the provisions of these terms and conditions, your permission to use this Website automatically terminates.
    4. com is a trademark. No license or consent is granted to you to use these marks in any way, and We reserve all rights in these and any related marks. You agree not to use these marks or any marks, which are colourably similar without the written permission of WearAll.com.
    5. Subject to clause 6.1, no part of the Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without WearAll.com prior written permission.
    6. Any rights not expressly granted in these terms are reserved.

 

  1. SERVICE ACCESS
    1. While we endeavour to ensure that this Website is available 24 hours a day, we shall not be liable if for any reason this Website is unavailable at any time or for any period.
    2. We give no warranties as to the availability, performance, or accessibility of the Website.
    3. Access to this Website may be suspended temporarily and without notice at our discretion including without limit in the case of system failure, maintenance, or repair or for reasons beyond our control.
    4. Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all this Website.

 

  1. REGISTRATION
    1. Each registration is for a single user only. We do not permit you to share your username and password with any other person nor with multiple users on a network.
    2. We reserve the right to restrict access, block or remove accounts found in violation of our terms of service as we see fit.
    3. Responsibility for the security of any password rests with you.

 

  1. DISCLAIMER
    1. While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the services provided on it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.
    2. The material on this Website is provided "as is", without any conditions, warranties, or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions, and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.

 

  1. LIABILITY
    1. The material displayed on our site is provided without any guarantees, conditions, or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
    2. All conditions, warranties and other terms which might otherwise be implied by statute, common law, or the law of equity.
    3. Any liability for any direct, indirect, or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
    4. Loss of income or revenue.
    5. Loss of business.
    6. Loss of profits or contracts.
    7. Loss of anticipated savings.
    8. Loss of data.
    9. Loss of goodwill.
    10. Wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
    11. Nothing in this legal notice shall exclude or limit WearAll.com Limited’s liability for:
    12. death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); or
    13. fraud; or
    14. misrepresentation as to a fundamental matter; or
    15. any liability which cannot be excluded or limited under applicable law.
    16. If your use of material on the Website results in the need for servicing, repair or correction of equipment, software, or data, you assume all costs thereof.
    17. You have read this disclaimer and agree to it on the basis that you agree it is reasonable.

 

  1. INDEMNITY
  2. You agree to indemnify, defend and hold harmless WearAll.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from, without limitation, your use of the Website, your breach of these terms and conditions, your infringement of any intellectual property right or any other right of any person or entity, or your breach of any duty of confidence or privacy, or any defamatory statements made by you in any form.

 

  1. SERVICE AVAILABILITY

 

  1. To check which countries WearAll accepts orders from, you can visit their "Deliveries" page on their website. The page should provide you with a list of countries they currently deliver to and any restrictions or additional charges that may apply to certain regions.

 

 

  1. YOUR STATUS

 

  1. This means that to purchase products from the website, you must meet the following criteria:
  2. You are legally capable of entering into a binding contract with the company. In England and Wales, this means you must be at least 18 years old.
  3. You are an authorized user of the credit or debit card, or payment account (such as PayPal, Google Pay or Amazon Pay) used to pay for your order.
  4. You are a resident in a country that the company delivers to. For further information on the countries the company delivers to, please refer to their “Deliveries” page.

 

 

  1. THE PROCESS BY WHICH AN AGREEMENT IS ESTABLISHED BETWEEN US AND YOU

 

  1. After you have submitted your order, you will receive an email acknowledging that we have received it (however, if you do not receive this email, please contact us). Please note that this email does not mean that your order has been accepted. We reserve the right to refuse acceptance of any order for any reason based on availability and our discretion.
  2. Once you have placed your order, we will immediately request authorization from your bank or card issuer to take payment from your account. We will not process your order until we have received full payment. If we accept your order, we will send you a confirmation email stating that your product is being processed for dispatch. This email confirms the formation of the contract between us ("Contract").
  3. Please note that once you have placed your order, we will begin processing it immediately, and you will not be able to change it before delivery. However, you may be able to return your products under clause 16 of these terms and conditions or our Returns Policy.
  4. Occasionally, we may make minor changes to a product to reflect changes in laws and regulatory
  5. Please keep in mind that these terms and conditions, as well as any contract between us, are only available in English. Additionally, we may not keep a copy of your contract. Therefore, you should retain a copy of these terms and conditions and your order for future reference.

 

  1. DELIVERY

 

  1. We will fulfil your order by the delivery date specified in the Confirmation, or if no delivery date is specified, as soon as reasonably possible based on the delivery service you have chosen. Regardless, we guarantee that delivery will take place within 30 days after the Contract is formed.
  2. If no one is available at your address to accept delivery, and the Products cannot be left in a safe place or posted through your letterbox, we will make three attempts before ending the Contract under clause 21.
  3. Delivery will be considered complete once we have delivered the Products to the address you provided, and the Products will become your responsibility at that time. You will own the Products once we have received full payment.
  4. The images of the Products displayed on our website and other advertising materials are for illustrative purposes only. The actual Products you receive may differ slightly from the images displayed. While we have made every effort to accurately display and print the colours of the Products, we cannot guarantee that your computer's display or our advertising materials accurately reflect the colours of the Products that will be delivered to you.
  5. Please be aware that postcode restrictions may apply. To check your eligibility, please visit our website.
  6. Working Days exclude Saturday Sundays and Bank Holidays.
  7. If you wish to dispute delivery of your order, you have 28 days from the date the carrier updates the tracking status as "fulfilled" to the address specified in the Dispatch Confirmation. We reserve the right to request evidence before issuing any refund of the price paid and/or any associated delivery costs.

 

  1. INTERNATIONAL DELIVERY

 

  1. If you order Products from us for delivery outside of the UK, please be aware that your order may be subject to import duties and taxes when it arrives at the delivery destination. We have no control over these charges, and we cannot predict their amount. You will be responsible for paying any such import duties and taxes. Before placing your order, we recommend that you contact your local customs office for further information. We will not be held liable or responsible if you fail to pay any import duties or taxes.
  2. You are also responsible for complying with all applicable laws and regulations of the country to which the Products are being shipped. If you break any such law, we will not be held liable or responsible.
  3. If you need to return any Products to us from a destination outside the UK, please make sure to clearly mark the return parcel with the wording "Return to Supplier" or wording that has a similar effect.

 

  1. PRICE AND PAYMENT

 

  1. This passage outlines the terms and conditions for purchasing products from the website. The price for products is displayed in GBP and includes VAT but excludes delivery charges, which are shown separately during the checkout process. The company may change the prices on the site at any time without notice, but this will not affect orders that have already been accepted. If the rate of VAT changes after the order is placed, the rate of VAT paid will be adjusted accordingly.
  2. The company accepts payment by debit card, credit card, Apple Pay, PayPal, Google Pay. Payment will be charged once the final billing page is reached, and the order is submitted. If using PayPal Pay In, additional terms and conditions apply, which can be found on their respective websites.
  3. If there is an obvious pricing error that could reasonably have been recognized by the customer, the company may end the contract, refund any sums paid, and require the return of any products provided.

 

 

  1. YOUR RIGHT TO CANCEL THE CONTRACT (EEA CUSTOMERS ONLY)

 

  1. This clause states that if you are a consumer in the European Economic Area, you have a legal right to cancel a Contract within 30 days after you receive the Products, unless the Products are delivered in multiple shipments, in which case you will have until 14 days after you receive the last delivery. This right to cancel is commonly referred to as the "cooling-off period."
  2. If you decide to cancel a Contract under clause 1, you are required to communicate your decision to WearAll within the timeframe specified in clause 16.1 You can contact WearAll by email at info@wearall.com or by post at the following address: ZEE FASHION LIMITED, Ground Floor, 9 Stocks Street, Manchester, England, M8 8GW.
  3. The right to cancel a Contract under clause 16.1 does not apply to swimwear and lingerie if the hygiene seal is not in place or has been broken.
  4. If you choose to cancel a Contract under clause 16.1 after the Products have been dispatched to you, you are required to return the Products to the seller. You must send the Products back within 14 days of telling the seller that you wish to cancel the Contract.
  5. If you decide to return the Products, you should refer to the Returns Policy of the seller for further information on how to do so. The Returns Policy will provide information on the process of returning the Products, including the required condition of the Products and any other important information.
  6. If you choose to use a different method to return the products instead of one of the nominated carriers provided by WearAll UK returns service, you will be responsible for the products until they are received by Boohoo. This means that if the products are lost or damaged during shipping, you will be liable for any loss or damage incurred. It is therefore recommended to use one of the nominated carriers provided by WearAll UK returns service to ensure that the products are returned safely and securely.

 

 

  1. RETURN

 

  1. You have the option to use our UK returns service to return an item instead of exercising your rights under clause 16.1. To learn more about our returns policy, please refer to the relevant section.
  2. If you choose to use a different method to return the products instead of our nominated carriers available through the UK returns service, you will be responsible for the products and any potential loss or damage until we receive them.
  3. If we suspect fraudulent activity, such as suspicious claims regarding orders that have not been received, returning used or worn items, returning incorrect items, or providing fake proof of return, we reserve the right to withhold refunds and block your account from making future orders. If you believe there has been a mistake, you may contact us for further discussion.

 

  1. YOUR RIGHT FOR A REFUND (UK AND EEA CUSTOMERS ONLY)

 

  1. If you are a consumer in the UK or EEA and you decide to cancel your Contract under clause 16.1, we will refund you the amount you paid for the Products. If we refund you before inspecting the Products and later discover unacceptable handling, you must reimburse us an appropriate amount. We will provide refunds through the same payment method you used for the purchase.
  2. We will issue the refund within 14 days of receiving the Products back from you or receiving evidence that you sent the Products back to us via one of our nominated carriers, whichever occurs first. If you are cancelling a service only, we will issue the refund within 14 days of receiving your cancellation notice.
  3. If you choose to return the Products using a different method than our nominated carriers, you will be responsible for the Products until we receive them. We will not issue a refund if we do not receive the Products or if they are damaged upon receipt. In such cases, you should contact the carrier you used to return the Products.
  4. For more information on returns and refunds, please refer to our Returns Policy.

 

  1. FAULTY PRODUCTS

 

  1. As a consumer, you have the right to expect products that meet the standards set out in the contract. This means that we are legally obliged to provide you with goods that meet these standards.
  2. If you believe that a product, we have supplied is faulty or not as described, please let us know by contacting us using the details provided in clause 16.2.
  3. If you discover a fault with the product after 14 days, we may ask for evidence of the defect, such as images, before we issue any refund or cover any associated delivery costs. It's important to note that your legal rights in relation to faulty or defective products will not be affected by anything in these terms and conditions.

 

  1. OUR RIGHTS TO CANCEL THE CONTRACT

 

  1. We reserve the right to terminate the Contract by notifying you in writing if any of the following situations occur
  2. You fail to make payment for the Products when it is due,
  3. You do not provide us with the necessary information within a reasonable time to supply the Products.
  4. You do not permit us to deliver the Products to you within a reasonable time frame.
  5. We may also end the Contract as outlined in clause 15.3.
  6. If we terminate the Contract for any reason outlined in clause 21.1, we will refund any payment you have made for Products that we have not provided. However, we may charge you a reasonable compensation or deduct it from the refund amount to cover any costs we incur due to your breach of the Contract.

 

 

  1. OUR LIABILITY

 

  1. If we fail to adhere to these terms and conditions, we will be responsible for any loss or damage that you suffer as a direct and foreseeable result of our breach or failure to use reasonable care and skill. However, we will not be liable for any loss or damage that is not foreseeable. Loss or damage is considered foreseeable if it is either obvious that it will occur, or if both parties were aware that it could happen at the time the Contract was agreed upon.
  2. Our Products are only intended for domestic and private use. Therefore, if you use our Products for any commercial, business, or resale purpose, we will not be liable for any loss of profit, business interruption, loss of business opportunity, loss of anticipated savings, or any other related damages.
  3. It is important to emphasize that we do not exclude or limit our liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation or any matter for which we cannot legally exclude or limit our liability under any applicable law.

 

  1. EVENTS OUTSIDE OUR CONTROL

 

  1. We shall not be held liable or responsible for any failure to perform or delay in the performance of our obligations under a Contract if it is caused by an Event Outside Our Control. This refers to any unforeseeable event, act, omission, or accident that is beyond our reasonable control.
  2. If an Event Outside Our Control occurs, we will notify you as soon as possible and suspend our obligations under the Contract. The time for fulfilling our obligations will be extended for the duration of the Event Outside Our Control. If the Event Outside Our Control affects the delivery of the Products, we will arrange a new delivery date with you once the event has concluded
  3. If there is a substantial risk of delay, you have the option to cancel the Contract affected by an Event Outside Our Control. Please contact us using the details set out in clause 16.2 to initiate the cancellation process under this clause 22.1.

 

  1. INTELLECTUAL PROPERTY RIGHTS

 

  1. We or our licensors own all Intellectual Property Rights in the Products, and we reserve all rights in this regard.

 

  1. OTHER IMPORTANT TERMS

 

  1. These are the terms and conditions that govern the Contract between you and us. However, your consumer rights under the applicable law in your jurisdiction will not be affected.
  2. If We will contact you using the contact information you provided, and this includes writing and email. We may change these terms and conditions, but the ones that apply to your Contract will be those displayed on our website at the time you place your order.
  3. We may transfer our rights and obligations to another organization, but we will inform you in writing and ensure that your rights under the Contract are not affected.
  4. You can only transfer your rights or obligations under these Terms to another person with our written agreement. No other person can enforce any of the terms of the Contract.
  5. Each paragraph of these terms and conditions operates separately, and if any part is deemed unlawful or unenforceable, the remaining paragraphs will still apply
  6. These terms and conditions are governed by English law, and any dispute or claim arising out of or in connection with the Contract will be subject to English law unless you are not resident in England. In that case, English law will only apply to the extent that it does not override any mandatory laws of the country where you live.

 

  1. AFTER SALES SERVICE

 

  1. If a customer has any questions, comments, or requests regarding the terms and conditions of the contract or the products being offered, they should direct them to the email address provided, which is info@wearall.com . This email address is likely a dedicated customer service email that customers can use to communicate with the company about any issues or concerns they may have. By providing this contact information, the company is demonstrating its willingness to engage with customers and address any questions or concerns they may have

 

  1. TERMINATION

 

  1. Wearall.com may at any time terminate or suspend any part of the Website without notice to you.

 

  1. GOVERNING LAW AND JURISDICTION

 

  1. These terms and conditions are to be construed in accordance with the laws of England and Wales and irrespective of your place of domicile, in the event of any dispute associated with these terms and conditions, that dispute shall be subject to the exclusive jurisdiction of the English Courts.
  2. You agree and accept to be bound by the terms of our Privacy Policy.